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Privacy Policy

This Privacy Policy describes how www.gdmpooltechnics.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.ContactAfter reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:4/8 Narabang Way, Belrose, NSW, 2086Collecting Personal InformationWhen you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Elementor, WordPress.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processors WordPress, Elementor, Hubspot, Pooltrackr.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
  • Customer support information
    • Purpose of collection:
    • Source of collection:
    • Disclosure for a business purpose:
    • Personal Information collected: 
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    • Disclosure for a business purpose: 
    • Personal Information collected: 

Sharing Personal InformationWe share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Elementor to power our online website. You can read more about how Elementor uses your Personal Information here: https://elementor.com/about/privacy/
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural AdvertisingAs described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.Using Personal InformationWe use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.CookiesElementor Ltd. (“Elementor”, “we”, “our” or “us”) uses certain monitoring and tracking technologies, such as cookies, beacons, pixels, tags, and scripts (collectively, “Cookies”). These technologies are used in order to provide, maintain, and improve our website (the “Services”), to optimize our offerings and marketing activities, and to provide our visitors and users (“you”, or “your”) with a better experience (for example, in order to track your preferences, to better secure our Services, to identify technical issues, and to monitor and improve the overall performance of our Services). This page contains information on what Cookies are, the Cookies used on our Services, how to reject Cookies, and some useful links for further reading on the subject. If you are unable to find the information you were looking for, or you have any further questions about the use of Cookies on our Services, please email [email protected]. For more information about our general privacy practices, please visit our Privacy Policy.

1. What are Cookies?

Cookies are small text files that are stored through the browser on your computer or mobile device when you visit a website. They allow the site to store information like login information or language preference. You can think of Cookies as providing a so-called memory for the website, so that it can recognize you when you come back and respond appropriately. You are not obligated to accept all Cookies in order to visit our website, however, enabling Cookies may allow for a more personalized browsing experience and is required for most of our Services to work.

2. How do we use Cookies?

Elementor uses several different types of Cookies on our website: Essential Cookies: These Cookies are necessary for the Services to function properly and cannot be disabled. They are usually only set in response to actions made by you, enabling functions like navigation, or setting preferences. These Cookies do not store information about you that will be used for other purposes. Preferences & Functional Cookies: These Cookies enable the Services to provide enhanced functionality and personalization. They may be set by us (first-party Cookies) or by third-party providers who work with us (third-party Cookies). Performance & Analytics Cookies: These Cookies are for internal use only. They help us to secure and maintain our Services, and to remember your preferences for tools found on the Services. They are also used for gathering analytics data on how you interact with our Services and the improvement performance of the site accordingly. If you do not allow these Cookies, we will not know when you have visited our site. Targeting & Advertising Cookies: These Cookies make advertisements more relevant to you. Our advertising partners may use it to show you relevant ads on different websites by uniquely identifying your browser and internet device.

3. How long do Cookies last?

The length of time a Cookie stays on your device varies according to its purpose. A Cookie that remains on your device after your session is concluded (until it expires or deleted) is called a “Persistent Cookie”. Persistent Cookies are used for different purposes, such as tracking your preferences, login information, your interaction with our Services and the effectiveness of our targeting Cookies. A Cookie that is automatically deleted once your session is concluded is called a “Session Cookie”. Session Cookies are used for the duration of your stay on our site and are automatically deleted when you exit the browser.

4. Which Cookies do we use?

Cookie Source Purpose Description
Elementor Essential  Elementor
Stripe Essential Payment processing
PayPal Essential Payment processing
Google Analytics Performance & Analytics Insights into our marketing effort
Google Ads Targeting & Advertising Insights into our marketing effort
Google Optimize Performance & Analytics Insights into our marketing effort
Hotjar Performance & Analytics Insights into our marketing effort
Facebook Targeting & Advertising Marketing attribution
LinkedIn Targeting & Advertising Marketing attribution
Bing Targeting & Advertising Marketing attribution
Capterra Performance User experience
Kustomer Chat Functional Communication
CellXpert Functional Marketing attribution
Intango Targeting Marketing attribution
Braze Functional & Marketing Managing customer relationships
Wingify Software Private Limited Performance& Analytics Insights into our marketing effort

5. How can you reject or remove Cookies?

You have a choice regarding the use of Cookies as described in this policy. Please note that rejecting or removing certain Cookies may result in inadequate Services. You can adjust your web browser settings, usually located in the ‘Options’ or ‘Preferences’ menu of your browser. In order to delete stored Cookies or to change these settings, the following links may be helpful:


If you are primarily concerned about third-party Cookies generated by advertisers, and you live in the US, Canada, Europe or the UK, you can also opt out from the collection of your data by our advertising partners who participate in the Digital Advertising Alliance. Opt-out by visiting:


In addition, on your mobile device, you can change your device settings to control whether you see online interest-based ads. Please note that when you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers), you may also clear the opt-out Cookies installed once you opt-out, so an additional opt-out will be necessary to prevent additional tracking. In order to select your own cookie preferences, please click the Cookie Preferences.

6. Useful links

For more information regarding Cookies, you may find the following websites useful:

7. How we treat Do Not Track (DNT) signals

Various browsers allow a “do not track” (DNT) setting that relies on a technology known as a DNT header, which sends a signal to websites visited by the individual about the individual’s browser DNT setting. At this time, there is no general agreement on how companies like Elementor should interpret Do Not Track signals. Therefore, Elementor does not currently commit to respond to DNT signals, whether that signal is received on a computer or on a mobile device. Elementor does, however, provide meaningful choices to you about the information that is collected through cookies and web beacons through the various opt-out options set forth above. We will continue to monitor developments around DNT browser technology and the implementation of a standard.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: 

Attn: GDM Pools

[email protected]

02 9978 0101